NEWS
#25N: Día Internacional de la Eliminación de la Violencia contra la Mujer
Reafirmamos nuestro compromiso por un entorno más justo, seguro y respetuoso para todos.
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Compromiso y dedicación en los turnos de Navidad
Nuestro equipo en Chile destacó durante el cierre del año apoyando con entusiasmo los turnos de Navidad en nuestros centros comerciales.
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¡Parque Arauco es un Great Place to Work en Chile, Perú y Colombia!
Nos llena de orgullo compartir que somos reconocidos como una de las mejores empresas para trabajar en los tres países donde operamos, reafirmando nuestro compromiso con el bienestar, el desarrollo y la experiencia de nuestros colaboradores.
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Pausas activas que recargan nuestra energía
En Parque Arauco promovemos el bienestar integral de nuestros equipos a través de iniciativas que aportan a su salud y calidad de vida.
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¡En el Mes de la Mujer, activamos la solidaridad en equipo!
Por segundo año consecutivo, en Parque Arauco unimos esfuerzos para apoyar a mujeres en situación de vulnerabilidad en Chile, Perú y Colombia.
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Voluntariado de la división Perú llevó alegría a la Molina y Chimbote esta Navidad
Nuestro equipo de Perú vivió un mágico cierre de año, llevando alegría a niños y niñas de La Molina y Chimbote.
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Our Team
Parque Arauco’s Personnel department works in a coordinated manner at regional level so that every member of the
team can obtain their maximum potential within the organization. To accomplish this, we have established the following
internal organizational structure:
Personnel Management is led by our Corporate Personnel Management, with supporting managements in the country
divisions: Chile, Peru and Colombia
OUR CULTURE
Our corporate culture is led by specific elements that make a difference, characteristics that positively impact our organizational culture, and the perception our employees have towards their workplace.
We are part of a company that generates value in our society and communities, we improve lives by providing access to products and services close to their homes, spaces where they can meet, share time and enjoy life. The heart of what we do isn’t in the walls or facades, but in the communities around us and each member of our team.
In Parque Arauco we recognize the importance of maintaining an open-door policy and transparency with our employees. Therefore, we strive to generate spaces where our collaborators can be heard and kept informed, creating and developing formal channels of information, such as, our Corporate Intranet, quarterly regional meetings, and Corporate Magazine, amongst others.
Our corporate VALUES are part of the DNA of our Company
CHOOSE THE CORRECT WAY, NOT THE EASY WAY
We comply with the rules and regulations, acting always with ethics and honesty even in the most challenging situations. We lead by example and promote transparency and good practices in every one of our actions, in accordance with our VALUES.
THE CLIENTE IS OUR CENTER
We get to know and learn from our clients and design solutions to improve their experience. We base our decisions on understanding our clients’ needs to maximize their experience and the value of our business. As well as promoting a culture of empathy and service.
OPENESS TO CHANGE AND INOVATION
Our intention is to always surprise both our internal and external clients, and we are open to learning focused on continuous improvement. This influences the generation of new ideas and projects, accelerating internal transformation processes and continually searching for innovative solutions and initiatives.
RESPECT FOR PEOPLE AND THE ENVIRONMENT
We are responsible with treatment and behavior towards everyone; collaborators, tenants, customers and communities. We value everyone’s contribution without distinction, and we are deeply committed to environmental issues.
CREATE A WORK CLIMATE TO INSPIRE AN EXCEPTIONAL TEAM
We believe that developing a good work climate is not just the responsibility of our Personnel department team, but that of each member of our organization, therefore the invitation to all, is to take responsibility in cultivating a great work climate.
MAKE THINGS HAPPEN
Associated with self-determination, discipline and leadership, assuring the progress of initiatives and obtaining expected results. Also with self-management, creativity and opposed to indifference, laziness or delegating responsibilities.
OUR COMMITMENT WITH HUMAN RIGHTS
Parque Arauco´s commitment with Human Rights is shown in different areas, each with equal relevance and within the DNA of the company. In this direction
1. We are against child labor and also forced labor, a policy permeated in all our actions.
2. We use mechanisms to prevent workplace violence and harassment.
3. We have systems and procedures to guarantee that there are no causes or reasons for discrimination whether it
be racial, gender, religious, age, political opinion, socioeconomic status, sexual orientation, amongst others.
4. Our aim is transparency in all processes which address the issue of wage discrimination on grounds of gender.
5. We forcefully encourage the correct balance between work and family time.
6. We adopt measures that guarantee health and safety at work, not only with our direct employees but also with
those involved directly in related business operations.
7. Regarding, salaries, benefits and workplace conditions we are pleased to be continually above the legal
minimum requirements, and we strive to continually revise the basic needs of our employees and their families.
8. We respect the rights of our collaborator to establish and join trade unions.
Parque Arauco´s commitment to human rights is shown at all levels and in specific actions. Among the actual or potential negative impacts that could occur, the OECD addresses human rights related to workers and their working relationships.
Therefore, in order to diagnose or identify areas, processes or customs within the workspace, relating to interactions of employees, that might cause a breach of the norms and standards of the human or labor rights, our Personnel management is applying the use of a self-assessment tool, which is based on the standards and norms of the OECD, provided by the Chilean Ministry of Labor and the organization Accion Empresas.
This initiative, we are sure will guarantee that our commitment to Human Rights, particularly in the workplace, will impregnate all our actions, recognizing and protecting Freedom of Association, as well as freedom for membership of unions.
DIVERISTY EQUITY AND INCLUSION
We aim to develop an organizational culture which is solid and sustainable, with a central focus on diversity and inclusion, as one of the strategic objectives of our personnel department. It involves continuous effort, involving every member of staff in the company, to develop an equitable cultural environment, where everyone feels they are valued, respected and empowered.
Within our Corporate Personnel team, we have an Inclusion manager, who is certified and who coordinates the various training programs designed to promote social inclusion on a regional level.
In Parque Arauco we specifically declare our commitment to actions aimed at preventing and dealing with workplace and sexual harassment and any kind of discrimination by gender, age, identity or any other characteristic.
Therefore, this policy is published in our corporate website and forms part of the documents that all our new collaborators must sign when they join the company, so in this way becomes binding.
Key Management Indicators
Our company conducts continuous monitoring related to the composition and structure of the workforce, in order to revise information which can help us detect opportunities for improvement and choose the best way to take adequate measures to bridge any gaps found.
Distribution of staff by nationality.
Historically our policy was never to request ethnic or racial origin of our collaborators, but recently we have taken actions to register this aspect. Up until now we only ask for nationality of our collaborators.
Distribution of staff by length of service and gender
Wage Gap
Parque Arauco continually revises and keeps a record of salaries of women versus men’s salaries in order to measure the gap
Parque Arauco’s aim is to maintain 2023 index
Turnover
Staff turnover is always a relevant subject, that is being monitored by our company, especially as Parque Arauco takes seriously the importance of attracting and retaining talent, which contributes towards our strategic objectives.
Indicators:
Our aim is to not increase more than 2 points compared to 2023 total turnover ratio.
Training and Development
In Parque Arauco training is held at regional and transversal levels and in each country.
During 2024 the average training hours per collaborator was 26.3 hours and investment in training was $200.353 (CLP) per collaborator
Also, the percentage of available positions, occupied by internal candidates is 12%. In many cases, the resignations produce an internal promotion or internal change of position, and the position that is out sourced is a lower one as in the chain of functions within the company, which is in line with Parque Arauco’s policy to promote growth and development of our members of staff.
Benefits
