Ethics and compliance

Since the Company’s founding, its business policies and practices have been based on ethical behavior and regulatory compliance

Our Code of Business Conduct is an additional tool that specifies the basic, non-negotiable behavior, whether acting individually or collectively, that is mandatory for everyone in the Company and its subsidiaries.


EthicsPoint, a tool operated by the international supplier NAVEX, is available to all our stakeholders (customers, tenants, users, employees, suppliers, investors, shareholders, neighbors and the general community). This simple, anonymous and confidential hotline can be used to report any event that may involve irregularities, misuse of company assets or resources, abusive behavior, breaches of the law or corporate policy.


The Ethics Committee was created to lend support, objectivity and rigor to the process of investigating reported situations that directly threaten the Company’s ethical principles or put the Company at risk of poor practices that affect the integrity of our business. The committee, comprised of executives from the Controller’s office and the Legal and Human Resources areas, reviews each case on the basis of information received and data gathered through inquiries. The process ends with a report containing conclusions and measures to be adopted as a result of the complaint